Shipping policy

Shipping Policy

All books are printed to order and shipped by our print-on-demand partner, Prodigi. Shipping time is additional and varies depending on the destination.

Shipping is included in the displayed product price for eligible destinations.

Where tracking is available, you will receive tracking information once your order has been shipped.

Delivery times are estimates and may occasionally be affected by carrier delays, public holidays, customs processing or other circumstances outside our reasonable control.

If your order has not arrived within 30 days of placing your order, please contact hello.juliesstorybook@gmail.com with your order number so that we can investigate the shipment.

For any questions about shipping or delivery, please contact hello.juliesstorybook@gmail.com.